Republic of the
Supreme Court
PHILIPPINE LONG DISTANCE |
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G.R. No. 157202 |
and TELEPHONE COMPANY, |
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INC., |
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Present: |
Petitioner, |
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YNARES-SANTIAGO,
J., |
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Chairperson, |
- versus - |
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AUSTRIA-MARTINEZ, |
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CALLEJO, SR., |
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CHICO-NAZARIO, and |
AMPARO BALBASTRO and |
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NACHURA, JJ. |
NATIONAL LABOR |
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RELATIONS COMMISSION, |
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Promulgated: |
Respondents. |
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March 28, 2007 |
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D E C I S I O N
AUSTRIA-MARTINEZ,
J.:
Before us is a Petition for Review on
Certiorari filed by Philippine Long Distance and Telephone Company, Inc.
(petitioner) seeking to annul the Decision[1]
dated July 31, 2002 and the Resolution[2]
dated February 7, 2003 of the Court
of Appeals (CA) in CA-G.R. SP No.
51060.
Amparo Balbastro
(private respondent) was employed by petitioner in 1978 as its telephone
operator until her questioned dismissal from employment on
On
Petitioner filed its position paper
with Motion to Dismiss[6]
alleging that private respondent’s habitual and unjustified absences was a just
and valid cause for her termination under its rules and regulations; and that
her record of unauthorized absences for 1989 showed the following:
First unauthorized
absences, from
Second unauthorized absences, from
Third unauthorized absences, from June 28 to
While private respondent’s third leave
of absence was being deliberated upon, she absented herself from
In view of her repeated absences
without authorized leave for the third time, petitioner terminated private
respondent’s service effective
The Labor Arbiter conducted a hearing
where private respondent testified on her behalf, while petitioner presented the
three medical doctors who did not confirm portions of private respondent’s
leave of absence, and its Employee Relations and Service Department Manager.
On
WHEREFORE,
all the foregoing premises being considered, judgment is hereby rendered
ordering the respondent Philippine Long Distance [and] Telephone Co. to
reinstate the complainant to her former position as telephone operator with all
the rights, privileges and benefits appertaining thereto, including seniority,
plus backwages equivalent to one (1) year salary in
the sum of P78,000.00 (P6,500.00/mo. x
12 mos.).
SO ORDRED.[8]
The Labor Arbiter held that private
respondent’s first incident of absence from
The Labor Arbiter gave more credence
to the doctor who actually attended to private respondent rather than to the
medical opinion of petitioner’s doctors. It concluded that petitioner’s doctors should have
coordinated with private respondent’s attending physicians to settle any doubts
as to the medical certificates.
Petitioner filed its appeal with the
National Labor Relations Commission (NLRC).[9] On
Resolution[10] affirming
the decision of the Labor Arbiter.
The NLRC found that company practice allows leave of absence due to sickness if supported by a medical certificate issued by the attending physician; that a difference in opinion by the Medical Director from that of the attending physician should not prejudice private respondent since the Medical Director can consider absences unauthorized only in cases of forgery and patent abuse of sick leave privileges which were not proven in this case; that if the Medical Director entertained doubts as to the medical certificate, he should have asked the attending physician to submit himself for cross-examination and then present an independent physician for an expert opinion on the matter.
Petitioner’s Motion for Reconsideration
was denied in a Resolution[11]
dated
Undaunted, petitioner filed with us a
Petition for Certiorari with prayer for the issuance of a Temporary Restraining
Order (TRO). A TRO was issued to enjoin
the enforcement of the NLRC Resolution until further orders.[12]
In a Resolution dated
the CA in accordance with the St.
Martin Funeral Home v. National Labor Relations Commission[14]
ruling.
On
Petitioner’s Motion for Reconsideration
was denied in a Resolution dated
Hence,
petitioner filed the instant Petition for Review on Certiorari alleging
the following grounds:
I
WITH ALL DUE
RESPECT, THE HONORABLE COURT FAILED TO CONSIDER THAT THE PETITION HEREIN DOES
NOT MERELY INQUIRE UPON THE RELATIVE WEIGHT OF THE EVIDENCE PRESENTED BY THE PARTIES, BUT IS ANCHORED ON MANIFESTLY
ERRONEOUS CONCLUSIONS ON THE PART OF THE NLRC ARISING FROM GROSS
MISAPPREHENSION OF THE FACTS OBTAINING IN THE CASE. AMONG OTHERS, IT WAS GRAVE
ERROR TO CONCLUDE THAT THERE WAS NO PATENT ABUSE OF THE SICK LEAVE PRIVILEGE ON
THE PART OF THE PRIVATE RESPONDENT BECAUSE THE MEDICAL CERTIFICATES SHE
PRESENTED WERE NOT FALSE, FORGED, OR ALTERED TOTALLY DISREGARDING THE FACT THAT
“ABUSE OF SICK LEAVE PRIVILEGE” IS A CAUSE SEPARATELY ENUMERATED UNDER THE
RULES AS A GROUND FOR DISCIPLINARY ACTION.
II
WITH ALL DUE
RESPECT, THE HONORABLE COURT FAILED TO CONSIDER THAT THE CONCLUSIONS OF THE
NLRC ARE BEREFT OF ANY LEGAL OR FACTUAL BASES AS THERE WERE LEGALLY NO MEDICAL
CERTIFICATES TO SPEAK OF, AND THE EXISTENCE THEREOF ARE PURE AND SIMPLE
HEARSAY, HENCE COULD NOT BE VALIDLY RELIED UPON OR INVOKED BY THE PRIVATE
RESPONDENT TO SUPPORT HER DEFENSE EVEN SUPPOSING TECHNICAL RULES ON EVIDENCE
COULD BE RELAXED IN LABOR PROCEEDINGS. [15]
Petitioner
argues that the NLRC’s conclusions that private respondent
had not committed a patent abuse of sick leave privileges and that her
dismissal was illegal are utterly without any factual or legal basis; that the NLRC’s conclusion that the dismissal was illegal was merely
based: (1) on the evidence of private respondent; (2) on medical certificates
which are clearly hearsay and of no probative value whatsoever; and (3) on medical
certificates which, even supposing could be considered, simply failed to cover
the period of the leave requested and set forth implausible diagnoses.
Petitioner
claims that the CA as well as the NLRC failed to resolve the issue of whether or
not the medical certificate should be given any credence at all; that it had presented
four witnesses which included their three medical doctors who were subjected to
cross-examinations, and yet credence was given to private respondent’s hearsay
evidence consisting merely of a medical certificate by the latter’s attending
physician who was not even presented to testify; that since the content of the
medical certificate had been rebutted
and refuted by petitioner’s witnesses, the burden of evidence is shifted to
private respondent to show that the medical certificate she submitted was
competent, proper, and sound which she failed to do.
Petitioner
further claims that the CA erred in not finding that private respondent
committed a patent abuse of sick leave privileges which does not arise solely from
forgery or alteration of the medical certificate, but on the fact that an
employee had frequently and incorrigibly absented herself and then applied for
sick leave with absolute impunity armed with medical certificates which not
only failed to cover the entire length of the leave but also with implausible
diagnoses; that excluding private respondent’s unauthorized absences in 1989,
she had accumulated 93 days of sick leave from January to July 1989 and 115
days of sick leave in 1988, thus, how can the conclusion be drawn that there
was no patent abuse of sick leave privileges; and that her unauthorized absence
for which she was terminated all
occurred in 1989, thus, the CA erred in saying that petitioner may not rely on
the previous absences of respondent in 1978 and 1982 to justify private
respondent’s dismissal.
We find the petition meritorious. Private respondent was validly dismissed by
petitioner. It must be borne in mind
that the basic principle in termination cases is that the burden of proof rests
upon the employer to show that the dismissal is for just and valid cause and
failure to do so would necessarily mean that the dismissal was not justified
and, therefore, was illegal.[16] For dismissal to be valid, the evidence must
be substantial and not arbitrary and must be founded on clearly established
facts.[17] We find that petitioner had discharged this
burden.
Under petitioner’s
Department Order No. ADM-79-02, for the absence due to an alleged illness to be considered
unauthorized, without pay, and subject to disciplinary action, it must be shown
that the medical certificate is forged, altered as to the date and contents, false
as to the facts stated therein, issued by a doctor not qualified to attend to
the patient’s illness, and there is patent abuse of sick leave privileges. The penalty for three offenses of unauthorized
absences committed within the three-year period is dismissal.
Private respondent’s unconfirmed absences from June 28 to
The Labor Arbiter and the NLRC found
that private respondent was illegally dismissed by petitioner. Such finding was affirmed by the CA. They all concluded that the medical
certificate which private respondent presented did not fall under the
circumstances enumerated in Department Order No. ADM-79-02, and there was no
patent abuse of sick leave privileges, thus, there was no basis for petitioner’s
doctors not to confirm her sick leave and consider the same unauthorized.
The jurisdiction
of this Court in a petition for review on certiorari is limited to
reviewing only errors of law, not of fact, unless the factual findings being
assailed are not supported by evidence on record or the impugned judgment is
based on a misapprehension of facts.[18] We find that those exceptions are present in
the instant case.
We find that petitioner had
sufficiently established that private respondent committed a patent abuse of
her sick leave privileges which is one of the grounds listed in Department
Order No. ADM-79-02 for disciplinary action.
Private respondent was absent on
Dr. Dungo
confirmed private respondent’s leave of absence from June 25 to 27, 1989 only and
did not confirm her leave from June 28 to July 14, 1989 for the following
reasons: (a) systemic viral disease indicated in the medical certificate does
not warrant such a very long time of rest and recuperation; (b) if she really had an infection, the logical
recourse is for the attending physician to conduct a chest x-ray and blood
examination to determine the cause of the prolonged fever, but such was not
made; (c) if she was really ill for such a long time, she would have already
been confined in a hospital for treatment as petitioner has standing agreements
with various hospitals to provide immediate medical assistance free of charge;
(d) she displayed no residue of symptoms of flu, thus casting doubt on the
veracity of her claim; (e) she called in sick on June 25, 1989 that she was
suffering from sore eyes but her medical certificate made no mention of such
condition; and (f) her medical records reveal a pattern of abuse of sick
leave privileges.[20]
Private respondent’s reason for her
absence on
Moreover, in the medical progress
note[21] of
Dr. Damian dated
The medical certificate issued by Dr.
Damian showed that private respondent was under his professional care from June
25 to
It bears stressing that from the time
private respondent called in sick on
Private respondent had committed the
first two offenses of unauthorized absences in the same year. First, she did not report for work from
Previous infractions may be used as
justification for an employee’s dismissal from work in connection with a
subsequent similar offense.[23] Moreover, it is in petitioner’s rules and
regulations that the same offense committed within the three-year period merits
the penalty of dismissal. The CA’s
finding that petitioner may not rely on the previous absences of private respondent
in 1978 and 1982 to show abuse of sick leave privileges has no basis since
private respondent was dismissed for committing her three unauthorized absences
all in 1989.
It had also been established by Dr. Dungo’s testimony that private respondent’s medical record showed
that she did not go to the clinic for consultation as she would only present a
medical certificate and get a clearance for her sick leave;[24] that
the same medical record showed her absences in 1989 as follows: (1) From April
27 to May 4 due to urinary tract infection and she submitted a medical
certificate;[25] (2) From
May 5 to 14 due to back pain;[26]
(3) From May 20 to 21 due to migraine;[27] (4)
June 5 to 13 due to gastroenteritis (penalized as her second offense); (5) June
15 to 24 due to conjunctivitis and submitted a medical certificate;[28] and
(6) June 25 to July 14, 1989 due to systemic viral disease with medical
certificate (her third offense penalized with dismissal). Private respondent had incurred a total
absence of 85 days from January to October 1989;[29] and
115 days in 1988.[30] It had also been established that petitioner’s
doctors confirmed most of her sick leave out of compassion[31] and
that her medical records showed that there were several warnings given her
regarding her unconfirmed sick leave.[32]
As petitioner stated in its
pleadings, it is a telecommunication service company which provides the country
with various telecommunication services and facilities. Its operations are a vital part to many
transactions all over the country and abroad, and private
respondent was one of its telephone operators who used to connect all these
calls. Thus, her patent abuse of her
sick leave privileges is detrimental to petitioner’s business.
While it is true that compassion and
human consideration should guide the disposition of cases involving termination
of employment since it affects one's source or means of livelihood, it should
not be overlooked that the benefits accorded to labor do not include compelling
an employer to retain the services of an employee who has been shown to be a
gross liability to the employer. The law
in protecting the rights of the employees authorizes neither oppression nor
self-destruction of the employer.[33] It should be made clear that when the law
tilts the scale of justice in favor of labor, it is but a
recognition of the inherent economic inequality between labor and
management. The intent is to balance the
scale of justice; to put the two parties on relatively equal positions. There may be cases where the circumstances
warrant favoring labor over the interests of management but never should the
scale be so tilted if the result is an injustice to the employer. Justitia nemini neganda est (Justice is to be denied
to none).[34]
WHEREFORE, the instant petition is GRANTED.
The Decision dated July 31, 2002 and the
Resolution dated February 7, 2003 of the
Court of Appeals in CA-G.R. SP No. 51060
are hereby REVERSED and SET
ASIDE. The complaint of Amparo Balbastro is DISMISSED.
No costs.
SO ORDERED.
MA. ALICIA AUSTRIA-MARTINEZ
Associate
Justice
WE CONCUR:
CONSUELO
YNARES-SANTIAGO
Associate Justice
Chairperson
ROMEO J. CALLEJO, SR. Associate Justice |
MINITA V. CHICO-NAZARIO Associate Justice |
ANTONIO EDUARDO B. NACHURA
Associate Justice
ATTESTATION
I attest that the conclusions in the above Decision had
been reached in consultation before the case was assigned to the writer of the
opinion of the Court’s Division.
CONSUELO YNARES-SANTIAGO
Associate Justice
Chairperson, Third Division
C
E R T I F I C A T I O N
Pursuant
to Section 13, Article VIII of the Constitution, and the Division Chairperson’s
Attestation, it is hereby certified that the conclusions in the above Decision
had been reached in consultation before the case was assigned to the writer of
the opinion of the Court’s Division.
REYNATO
S. PUNO
Chief Justice
[1] Penned by Justice Mario Guariña III and concurred in by Justices Conrado M. Vasquez, Jr. and Andres B. Reyes, Jr.; CA rollo, pp. 271-276.
[2]
[3] Records, p. 84.
[4] “Traffic Operators Guidelines for Disciplinary
Actions”
x
x x x
7. Unconfirmed
Sick Leave. This may be treated as:
a) AWOL, or
b) Leave of Absence without pay.
8. AWOL
Frequency
Penalty
1st offense Suspension- # of days absent x 2
2nd offense Suspension - # of days absent x 3 but
not less than 15 days
3rd offense Dismissal
within a 3 year period.
[5] Docketed as NLRC- NCR Case No. 00-10-06232-91.
[6] Records, pp. 24-47.
[7] Penned by Labor Arbiter Jose G. De Vera, records, pp. 1032-1042.
[8]
[9] Docketed as NLRC NCR CA No. 007802-94.
[10] Penned by Commissioner Ireneo B.Bernardo, concurred in by Presiding Commissioner Lourdes C. Javier and Commissioner Joaquin A. Tanodra, records, pp. 1342-1348.
[11]
[12] CA rollo, pp. 98-99.
[13]
[14] 356 Phil. 811 (1998).
[15] Rollo, pp. 49-50.
[16] Royal Crown Internationale
v. National Labor Relations Commission, G.R. No. 78085, October 16, 1989,
178 SCRA 569, 578 citing Polymedic General
Hospital v. National Labor Relations Commission, G.R. No. L-64190,
[17] Skippers Pacific, Inc. v. Mira, 440 Phil. 906, 918 (2002).
[18] German Machineries Corporation v. Endaya, G.R. No. 156810, November 25, 2004, 444 SCRA 329, 340, citing Bolinao Security and Investigation Service, Inc. v. Toston, G.R. No. 139135, January 29, 2004, 421 SCRA 406, 412.
[19] Annex “D-1”, records, p. 934.
[20] Exhibit “1”, Affidavit of Dr. Dungo, id. at 130-135.
[21]
[22] TSN,
[23] Stellar Industrial Services, Inc. v. National Labor Relations Commission, 322 Phil. 352, 364 (1996).
[24] TSN,
[25]
[26]
[27]
[28]
[29] TSN,
[30]
[31] TSN,
[32]
[33] Philippine Geothermal, Inc. v. National Labor Relations Commission, G.R. No. 106370, September 8, 1994, 236 SCRA 371, 378-379 citing Pacific Mills, Inc. v. Alonzo, G.R. No. 78090, July 26, 1991, 199 SCRA 617, 622.
[34] Philippine Geothermal, Inc. v. National Labor Relations Commission, id. at 379.